Police and emergency services
Don’t risk it – in the event of an emergency, always call Triple Zero (000).
For all non-urgent incidents including reporting offences, traffic crashes, COVID non-compliance, and lost property.
Safer Schoolies Hotline
Available 24 hours, 7 days a week – call 13 QGOV (13 74 68).
Anonymous and confidential counselling for 5–18 year olds. Available 24 hours, 7 days a week.
Youth Beyond Blue
Information, resources and support for young people dealing with depression and/or anxiety. Available 24 hours, 7 days a week.
Lifeline Crisis Support
Support for people having a hard time coping with an event or experience in their life. Available 24 hours, 7 days a week.
Gold Coast Mental Health and Specialist Services
1300 MH CALL is a 24/7 confidential mental health telephone triage service that provides specialist mental health care, education, advice and to Queenslanders.
- 1300 MH CALL (1300 64 22 55)
One stop shop for young people and families who need support with mental health, physical health, alcohol and other drugs.
- eHeadspace online chat
- 1800 650 890 9am–1am 7 days a week for one-on-one chat
A web-based service providing information, support and interactive features to help young people get through tough times.
Suicide Call Back Service
Free professional counselling 24 hours a day, 7 days a week across Australia.
Drugs and alcohol
Providing confidential 24/7 support, counselling and referral for people with alcohol and other drug concerns.
Alcohol and Drug Foundation
Providing facts, resources and programs to prevent and minimise alcohol and other drug harm in Australian communities.
Gold Coast Centre Against Sexual Violence
Free, confidential information, support and counselling to young women, aged 15 years and above, who have been the victim of sexual assault.
Confidential, qualified and supportive health information. 13 HEALTH provides qualified health advice; it is not a diagnostic service and should not replace medical consultation. In an emergency always dial 000.
- 13 HEALTH (13 43 25 84)
National sexual assault and domestic and family violence counselling helpline, information and support. Available 24 hours, 7 days a week.
Queensland Sexual Assault Helpline
Confidential counselling and support for people who may have been sexually assaulted or abused, or people who are concerned that someone they know has been assaulted.
True – relationships and reproductive health
True, friendly, female clinicians. Experts in sexual health, offering judgement-free treatment and advice in clinics across Queensland.
Resources, advice and education to help keep you safe online.
Aiming to deliver a fair and safe marketplace for Queensland consumers.
- 13 QGOV (13 74 68)
Public transport information for Queensland.
Legal Aid Queensland
For free legal advice.
Other school leaver support
Red Frogs Australia
Available 24/7 hours during the School Leaver Support Model providing walk home service, in-room support and pancake cook ups.
Please note: the Red Frogs hotline is not an emergency hotline. School leavers requiring emergency assistance should always call Triple Zero (000).
Gold Coast Youth Service
Providing emergency assistance, information and support to young people to help them reach their full potential.
Australian Government’s travel advice and consular information service helping you make informed decisions about where and when to travel overseas.