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Accommodation can make or break having a great time at Schoolies. We recommend that you carefully consider your accommodation and who you are staying with.
When you’re booking your stay, you’re entering in to a legal contract with your accommodation provider – as are all of your friends who are staying with you.
Take the time to read and understand your responsibilities (under the booking terms and conditions, house rules and accommodation agreement) because when you sign them, you are agreeing to the rules and associated consequences if you, or one of your friends, don't comply.
If you plan to share accommodation with friends, it’s a good idea to have a chat early on about your accommodation.
Don’t forget to discuss:
Schoolies can be a stressful time for accommodation managers, and many will have zero tolerance for unacceptable behaviour. Make sure you are aware of your rights, but also your responsibilities when renting accommodation.
Expecting that you can just crash at your mate’s place may leave you stranded without a bed during Schoolies.
Often your accommodation booking will come with a set of ‘house rules’. It is really important that you receive and all read the ‘house rules’ (BEFORE you arrive) as they often list some really specific rules for your stay.
These can include:
Reading your House Rules before you check in can help you avoid any nasty surprises or possibly being evicted.
Ensure that noise (including music) is kept to an acceptable level to respect your neighbours and avoid getting into trouble. ‘Noise abatement' allows police to enter your accommodation without warrant, request names and addresses, and seize/remove equipment or make it inoperable.
Remember - the person next door may have to get up to go to work in the morning and a noise complaint could result in your eviction.
Don’t let theft ruin your Schoolies. To ensure your valuables and money are kept safe:
Remember that courtesy and good manners can go a long way in resolving a situation. If you find yourself in a situation with an accommodation provider, these handy steps may help resolve your problem:
Take a deep breath - remain calm, remember your manners and respect.
Check responsibilities under the booking terms and conditions, house rules and/or accommodation agreement.
Talk to the accommodation manager/booking agent calmly to reach an agreement that suits everyone. Accommodation managers are required to have a complaint handling process in place, and you should lodge a written complaint with them immediately if you think your treatment has been unfair.
Contact the Office of Fair Trading on 13 QGOV (13 74 68) for advice or to lodge a formal written complaint if you feel you have been unfairly treated.
If an agreement cannot be reached, contact the Department of Justice and Attorney-General's Alternative Dispute Resolution Branch on 1800 017 288.
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence